Management Overview

Our professionals provide a complete range of services, including property management, maintenance and facilities management, property receivership and financial reporting.

Whether you require assistance with strategy development or day-to-day operations, we combine unparalleled local market knowledge with proven methodologies, a flexible reporting platform and a deep commitment to client satisfaction in order to customize our services and reporting to your needs.

When you select NAI MLG Commercial to assume responsibility for your asset, we are prepared with our transition thought process – looking at tenant retention programs, capital improvement options, energy management and potential additional revenue streams.

Our property managers make tenant satisfaction the highest priority. Outstanding customer service and total tenant satisfaction, combined with the fiduciary responsibility to the owner, guides decision-making in the delivery of each service.



Expertise

Services

Operations Management

Our proven strategies save owners and tenants time and money.  NAI MLG Commercial’s approach to managing and measuring quality services is grounded in our overall organizational model and is focused on enhancement of your asset.  Key elements of this include strict enforcement of leases, effects on real estate tax reduction, selection of effective and efficient vendors, servicing the tenants to create renewals and speed in collections/billings.

Maintenance & Facilities Management

NAI MLG Commmercial’s approach to maintaining your asset involves routine and major preventative maintenance, safety testing and alterations.  With 24/7 availability and a staff with skill sets ranging from general maintenance to licensed mechanical, electrical and plumbing, our professionals are there to ensure continued performance of your asset and protection of your investment.

Financial Reporting

Our reporting is straightforward and easy to understand, providing all the necessary information needed to review performance of the property. The mainstay of our process is flexibility and the desire to give our clients the highest quality products.

From balance sheets, income and expense summaries, budget variances, and rent rolls we make sure our accounting procedures are clearly outlined, provide details regarding tenant billbacks, coding and approval of invoices, and ensure we are covering your CAM/tax insurance issues.

Transition Management

We recognize that changing property managers can seem imposing.  At NAI MLG Commercial, we have a transition process that combines continued performance with identification of potential improvements and enhancements for your asset.   From touring and inspecting the property, contacting tenants and vendors, maintaining the proper insurance coverage and updating security features to inventorying assets and establishing a maintenance program, to setting up bank accounts, transferring operating funds and setting budgets, we will ensure continuity in the servicing and protection of your asset.